Deal Direct Financial Solutions Ltd Suite B,
2nd Floor 3500 Parkway Solent Business Park
Whiteley
PO15 7AL
T: 02392 006428
F: 02392 940219
E: office@dd-fs.co.uk
You should use the information provided within this document to decide if our services are right for you.
INSURANCE
We only offer products from a limited number of insurers Ask us for a list of the insurers we offer insurance from.
MORTGAGES
We offer products in the following ‘relevant market(s)’:
• Regulated mortgage contracts that are used for a non-business purpose;
• Regulated mortgage contracts that are used for a business purpose.
• We are not limited in the range of mortgages we will consider for you and can offer you advice on both first and second charge loans
• We offer a comprehensive range of mortgages from across the market, but not deals that you can only obtain by going direct to a lender
INSURANCE
We can advise and make a recommendation for you after we have assessed your needs for all non-investment insurance products.
MORTGAGES
We offer an ‘advised’ sales service This means we will provide advice and make a recommendation for you after we have assessed your specific needs and circumstances.
INSURANCE
You will pay for our services on the basis of:
No fee
You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
MORTGAGES
You will pay for our services on the basis of:
All Advice & recommendations are free & the fees below are for the arrangement of the mortgage
Subject to circumstances, a fee will be charged for our service. This is typically £997 which can be paid in full upfront or you can choose to pay £198 prior to application and then £799 once a mortgage offer has been issued. If you do decide to defer the £799 the latest this can be paid is the completion date of the mortgage. If your circumstances or history involves any adverse credit, a complex situation or a commercial element then this may increase to a maximum of £2744 with a minimum of £99 payable upon application. For secured loans the fee will be 10% of the loan (maximum £5000).
The exact amount will be disclosed by your adviser, shown in your ESIS / lending illustration document & on your professional fee agreement.
The exact amount of commission we will receive is not known to us at this stage. We will confirm the actual amount to you as part of the lending illustration we are required to obtain from the lender
The fees are on a per application basis & subsequent applications or amendments will incur a separate £99 application fee.
We will tell you how much the total fee will be in good time before you apply for a mortgage, but you may ask for this information earlier.
You will receive a key facts illustration / ESIS when considering a particular mortgage, which will tell you about any fees relating to that mortgage.
You also have the right to request an illustration / ESIS for any mortgage we offer.
If we charge you a fee and this is paid, and your mortgage does not go ahead, you will receive:
• A full refund if the lender rejects your application for reasons we knew about prior to submission.
• No refund if you decide not to take out a mortgage or if a lender rejects your application for reasons you did not make us aware off at the outset.
We are authorised and regulated by the Financial Conduct Authority (FCA). Our Financial Services Register number is 478726
Our permitted business is: advising on and arranging investments, non-investment insurance contracts and mortgages.
You can check this on the Financial Services Register by visiting the FCA’s website https://register.fca.org.uk/s/ or by contacting the FCA on 0800 111 6768 (freephone) from 8am and 6pm, Monday to Friday (except public holidays) and 9am to 1pm, Saturdays.
If you wish to register a complaint, please contact us:
…in writing
Deal Direct Financial Solutions Ltd, Suite B, 2nd Floor, 3500 Parkway, Solent Business Park, Whiteley, PO15 7AL
…by phone
02392 006428
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This will depend on the type of business and the circumstances of the claim.
INSURANCE
Long term insurance benefits (e.g. Life Assurance)
The maximum level of compensation for claims against firms declared in default is 100% of the claim with no upper limit.
General Insurance
General insurance advice and arranging is covered for 90% of the claim with no upper limit.
Protection is at 100% where claims arise in respect of compulsory insurance (e.g. employer’s liability insurance), professional indemnity insurance and certain claims for injury, sickness or infirmity of the policyholder.
Protection is at 90% where claims arise under other types of policy with no upper limit.
MORTGAGES
Mortgage advising and arranging is covered up to a maximum limit of £85,000. Further information about compensation scheme arrangements is available from the FSCS.
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